Vilebrequin Reviews

1.6

/5.0

7 customer reviews

5

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6

14 %

reviewers recommend

Vilebrequin

Vilebrequin, known for its swimwear, beachwear, and accessories, is rated 1.6 out of 5. The rating reflects how luxury consumers and beach enthusiasts view their experience with Vilebrequin. Reviews of Vilebrequin are verified before publication.

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7 Reviews on Vilebrequin

by Francisco

Aug 26, 2022

Kranke Bude, schlechte Qualität, ignoranter Service

Krankes Unternehmen. Sick company with very bad quality. Lady from customer service with the name Nicoleta (Nicoleta Vilebrequin Kundenservice
contact.e(at)vilebrequin.com, +49 69 96 75 87 28) playing on nerves of your customer - totally ignorant, behaving I would even say pretty stupid - maybe some teenager? Unabhängig davon, schalte ich den Rechtsschutz ein weil ich mit Ignoranten nicht diskutieren werde

by Lawrence L.

Aug 18, 2022

Absolute disgrace of a company

Absolute disgrace of a company. The after sale service is not existent and they will not respond to any emails.
Such a shame as their swimwear is great but the service is appalling.

by Kelley802

Aug 07, 2022

Vilebrequinn customer service brushed…

Vilebrequinn customer service brushed me off after i complained about rust stains from metal rivets in Morea boxer swimming shorts.
Don't buy them. Poor quality.

by Dolores615

Jul 08, 2022

Appalling post sale

Appalling post sale, sent a tight item back and the package got lost by the courier they chose..now two months have gone by and I'm still waiting for a refund!

Stay far away from the online store!

by Jeffery809

Jun 21, 2022

Extremely slow refund process

Extremely slow refund process. For such a premium brand its not acceptable to let your customers wait up 3 weeks plus shipping time.

by Darryl

Jan 07, 2022

Vilebrequin discriminate against their customers

Me and my Mum visited your Bicester Shopping village store on the Saturday 4th December 2021 at approximately 10:10am. We are exempt from wearing facial coverings due to a shared medical condition. We self declared our exemption as we had been doing in every other shop without a problem that morning, unfortunately we were refused entry. I suggest your staff familiarize themselves with the 2010 Equalities act outlined on the UK Government's website. It is against the law to discriminate against those with hidden disabilities that prevent them from wearing a face covering. I would like to know why your staff think it is okay to treat someone differently based upon their private medical records?! Please feel free to look for yourself regarding mask exemptions as they are clearly laid on on the Government's website.
Here are a few points taken from the Governments own website.
Exemption cards
You do not routinely need to show any written evidence of this.
You do not need to show an exemption card.
you do not need to seek advice or request a letter from a medical professional about your reason for not wearing a face covering.

We are valued customers, but of course we will never purchase form any brand that discriminates against anyone for any reason.

I sent you an E-mail regarding this issue which is extremely serious, but seems as though you don't care about how your staff treat customers!

by Erika M.

Sep 16, 2021

Perfect, but pricey

Rather pricey, but worth the money in my opinion. For some it may be not. Very high quality swim shorts, perfect in every aspect. But of course, if you don't think a pair of shorts can worth $150, Vilebrequin won't going to change your mind.

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